How it typically works?
- Ingestion: SOAR ingests alerts from SIEM, endpoint tools, IDS/IPS, and cloud platforms.
- Enrichment: it pulls in context from threat intelligence, user directories, and asset databases.
- Correlation: alerts are grouped into cases, reducing noise.
- Automation: playbooks execute actions like IP blocking, host isolation, or account suspension.
- Analyst interaction: complex steps are presented as guided workflows.
- Documentation: incidents are recorded for audit, compliance, and lessons learned.
Common techniques
- Alert triage automation: prioritize and enrich alerts automatically.
- Playbooks: predefined workflows for incidents such as phishing or malware.
- Case management: ticketing features for analyst collaboration.
- Tool orchestration: integrations with firewalls, EDR, and cloud security.
- Automated containment: isolate endpoints or accounts rapidly.
- Audit reporting: create consistent compliance records.
Impact
SOAR enables security teams to scale without linearly adding analysts. It reduces alert fatigue, improves consistency in investigations, and ensures rapid containment of threats.
Analysts benefit from guided playbooks that structure responses, while managers gain clear visibility into operations through dashboards and reports.
In large enterprises, SOAR also supports regulatory requirements by ensuring evidence is documented and workflows are repeatable.
Further reading
- Gartner: SOAR definition. Read more
- Palo Alto Networks: SOAR explained. Read more
- IBM Security: SOAR overview. Read more
- SANS Institute: Automating incident response. Read more
- CISA: Building incident response maturity. Read more